Elbenn Commerce | ABN 22 188 150 542
South Burnett, Queensland, Australia
Last updated: 25 October 2026
Your Privacy Matters
Elbenn Commerce is an Australian sole-trader business providing General Administration, NDIS Administration, Business Operations Support and Finance Administration.
I respect the privacy of clients, prospective clients and individuals whose information I may handle. I am committed to protecting personal and confidential information and complying with applicable Australian privacy requirements, including the Privacy Act 1988 (Cth) and Australian Privacy Principles where they apply.
Information I Collect
Depending on your enquiry or the services provided, I may collect names, business and contact details, correspondence, invoicing information and records necessary to provide agreed administration services.
Where authorised by a client, I may access information relating to their customers, employees, contractors or NDIS participants. This may include sensitive information such as disability or health-related records.
How Information Is Used and Shared
Information is used to respond to enquiries, communicate with clients, deliver agreed services, maintain business records and meet applicable legal obligations.
Information may be shared with authorised client representatives, relevant technology providers, professional advisers or authorities where necessary, appropriately authorised or required by law.
I do not sell personal information or use confidential client records for unrelated marketing.
Confidentiality and Security
I take reasonable steps to protect personal and confidential information from loss, misuse and unauthorised access or disclosure.
Information may be handled using Microsoft 365, client-authorised business systems and other agreed software. Some technology providers may process or store information outside Australia.
Client information is accessed only for agreed and authorised purposes. Separate confidentiality and information-handling arrangements may form part of client service agreements.
Data Breaches
Elbenn Commerce takes suspected or confirmed privacy and information security incidents seriously.
Incidents will be assessed and managed in accordance with applicable Australian legal requirements, including the Notifiable Data Breaches scheme where it applies. Relevant clients and authorities will be notified where required.
Detailed incident response procedures are being established as part of Elbenn Commerce’s business governance documentation. Further information may be provided to clients upon reasonable request, subject to confidentiality and security considerations.
Website and Cookies
This website may use cookies and collect technical information to support its operation, security and performance.
Information submitted through the website contact form is used to respond to enquiries.
You can manage cookies through your browser settings. Any additional analytics or tracking technologies will be considered as part of ongoing website management.
Access, Correction and Retention
You may request access to, or correction of, personal information held by Elbenn Commerce.
Information is retained for as long as reasonably necessary for business, contractual and legal purposes. When no longer required, information will be securely deleted, returned or de-identified as appropriate.
Where records are handled on behalf of another business, requests may need to be referred to that business.
Privacy Enquiries and Complaints
For privacy questions, requests or complaints, please contact:
Elbenn Commerce
ABN 22 188 150 542
South Burnett, Queensland, Australia
Email: office@elbenncommerce.com.au
Phone: 0402 487 152
I will review privacy concerns and respond within a reasonable timeframe.
Where applicable, unresolved complaints may be referred to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Policy Updates
This policy will be reviewed periodically and updated when business practices, technology or applicable legal requirements change.